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This service is not available, please contact for more information.


Dates TBD

  • $495 +HST
  • online webinar

Service Description

This one-day workshop will focus on how to increase your assertiveness and maintain assertive behaviour in a variety of situations. Learning objectives: • Use Emotional Intelligence as a basis to understand and modify behaviour • Differentiate among assertive, aggressive and non-assertive behaviours • Read body language • Actively choose assertive body language • Accept the importance of emotions in personal interactions • Take responsibility for our own emotions • Choose assertive vocabulary • Deal with conflict in an assertive manner • Give and receive feedback • Employ a variety of methods to respond assertively in difficult situations PROCESS: A variety of instructional techniques are used, including self-diagnostic tools, small group discussions, and role-plays.

Upcoming Sessions

Contact Details


Sudbury, ON, Canada

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