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Microsoft Word is the go-to word processor for most government and business enterprises. Business letters, meeting agendas, annual reports and policy documents are just a few of the seemingly endless types of documents created each day in Microsoft Word.

Public workshops are available, and private group training sessions are available for all our courses.


Course Objectives

  • Identify and work with basic  Microsoft Word tools and features.

  • Edit and modify the appearance of text in a Word document.

  • Insert special characters and graphical objects.

  • Organize data in tables.

  • Proof a Word document.

  • Control the appearance of pages in a Word document.

  • Print a Word document.


Course Content

Unit 1: Getting Started with Microsoft Word

  • Identify the Components of the Word Interface

  • Customize the Word Interface

  • Display a Document in Different Views

  • Enter Text in a Document

  • Save a Document


Unit 2: Editing Text in a Word Document

  • Select Text

  • Modify Text

  • Find and Replace Text


Unit 3: Modifying the Appearance of Text in a Word Document

  • Apply Character Formatting

  • Align Text Using Tabs

  • Display Text as List Items

  • Modify the Layout of a Paragraph

  • Apply Styles

  • Manage Formatting

  • Apply Borders and Shading


Unit 4: Inserting Special Characters and Graphical Objects

  • Insert Symbols and Special Characters

  • Add Illustrations to a Document


Unit 5: Organizing Data in Tables

  • Insert a Table

  • Modify a Table

  • Format a Table

  • Convert Text to a Table


Unit 6: Proofing a Word Document

  • Check Spelling and Grammar

  • Use the Thesaurus

Unit 7: Controlling the Appearance of Pages in a Word Document

  • Apply a Page Border and Colour

  • Add a Watermark

  • Add Headers and Footers


Unit 8: Printing Word Documents


  • Full-day or two half-days, instructor-led sessions using Microsoft Word


Course Objectives

  • Manage lists, tables, and charts.

  • Customize the formatting of a document using styles and themes. 

  • Modify pictures and graphics in a document.

  • Shortcuts using Quick Parts and templates to automate document creation.

  • Use the mail merge function.

  • Use macros to automate common tasks.


Course Content

Unit 1: Managing Lists

  • Sort, Renumber, Customize a List

Unit 2: Customizing Tables and Charts

  • Sort Table Data

  • Control Cell Layout

  • Perform Calculations in a Table

  • Create Charts

Unit 3: Creating Customized Formats with Styles and Themes

  • Create or Modify a Text Style

  • Create a Custom List or Table Style

  • Apply Default and Customized Document Themes

Unit 4: Modifying Pictures

  • Resize and Adjust the Picture Appearance Settings

  • Wrap Text Around a Picture

Unit 5: Creating Customized Graphic Elements

  • Create Text Boxes and Pull Quotes

  • Draw Shapes

  • Add WordArt and Other Special Effects to Text

  • Create Complex Illustrations with SmartArt

Unit 6: Inserting Content Using Quick Parts

  • Insert Building Blocks

  • Create and Modify Building Blocks

  • Insert Fields Using Quick Parts

Unit 7: Controlling Text Flow

  • Control Paragraph Flow

  • Insert Section Breaks and Columns

  • Link Text Boxes to Control Text Flow

Unit 8: Using Templates to Automate Document Creation

  • Create a Document Based on a Template

  • Create a Template

Unit 9: Automating the Mail Merge

  • Use the Mail Merge Feature

  • Merge Envelopes and Labels

  • Create a Data Source Using Word


Unit 10: Using Macros to Automate Tasks

  • Automate Tasks Using Macros

  • Create a Macro


  • Full-day or two half-days, instructor-led sessions using Microsoft Word

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